Outdated Systems. Growing Expectations
Government departments and agencies are under constant pressure to do more with less. Citizens expect seamless and secure access to services. Staff want systems that support service delivery, not slow it down. But legacy platforms, siloed data, and outdated identity solutions make it difficult to provide fast and effective services at scale.
At Lynkz, we help government teams evolve their digital infrastructure with pragmatic and scalable solutions that are secure by design and easy to maintain.
How We Help
Identity Management and Access Control
We implement secure and scalable identity solutions using platforms such as Azure B2C. These systems manage public access to digital services and ensure privacy, usability, and alignment with government standards.
Cloud Platform Reviews and Modernisation
We help agencies evaluate and optimise their Azure, AWS or Google Cloud environments. Our reviews address cost, scalability, security posture, and compliance with whole-of-government policies.
Service Integration and API Strategy
Legacy systems in government often operate in isolation. We design and deliver integration architectures that connect services, reduce duplication, and improve experiences for both users and staff.
Digital Experience Redesign
We help agencies improve user journeys across services, including applications and portals. This work reduces friction, lowers call volumes, and increases citizen satisfaction.
Automation for High-Volume Manual Processes
From form intake to approvals and notifications, we design automated workflows that reduce turnaround times, improve traceability, and allow internal teams to focus on higher-value work.
Ongoing Support and Platform Management
We provide managed services for the platforms we deliver. This helps government teams maintain uptime, ensure compliance, and remain responsive to change without needing to expand internal capacity.
Why Government Agencies Choose Lynkz
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Proven experience working with federal and state government departments
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Deep understanding of security, compliance, and accessibility requirements
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Strong technical capability across cloud, identity, integration, and support
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A pragmatic and collaborative approach that works well with public sector stakeholders
Case Study
ACNC – Delivering Secure and Scalable Identity for Public Services
The Australian Charities and Not-for-profits Commission (ACNC), part of the ATO, needed a modern identity solution to support thousands of registered Australian charities accessing its digital services.
Lynkz partnered with ACNC to design and implement an Azure B2C identity platform that enables secure and user-friendly access for a diverse and distributed audience. The solution meets government standards for identity, privacy, and accessibility, while also reducing friction for end users.
We continue to provide ongoing support for the platform, helping ACNC maintain service stability and compliance as user needs and organisational goals evolve.
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Government
Modern tech that serves public purpose.